FCC Tells Commercial Establishments to Stop Blocking Wi-Fi

January 28, 2015

After a complaint was filed against Marriott International last year for illegally blocking personal users’ Wi-Fi signals at its Gaylord Opryland Hotel and Convention Center property in Nashville, the Federal Communications Commission not only slapped a $600,000 fine on the company at the time, but also recently followed it up with an  “Enforcement Advisory” reminding the Marriott, and any other commercial establishment, to not even think about doing it again.

The practice was in violation of Section 333 of the Communications Act.

“Consumers must get what they pay for,” said FCC Chairman Tom Wheeler. “The Communications Act prohibits anyone form willfully or maliciously interfering with authorized radio communications, including Wi-Fi.”

The advisory stated: “No hotel, convention center, or other commercial establishment or the network operator providing services at such establishments may intentionally block or disrupt personal Wi-Fi hot spots on such premises, including as part of an effort to force consumers to purchase access to the property owner’s Wi-Fi network. Such action is illegal and violations could lead to the assessment of substantial monetary penalties.”

The FCC advisory said it had found a “disturbing trend” not only with the Marriott, but also other commercial establishments that were intentionally blocking Wi-Fi signals.

“As a result, the Bureau is protecting consumers by aggressively investigating and acting against such unlawful intentional interference,” the advisory stated.

Marriott said it was blocking Wi-Fi by utilizing deauthentication protocol for security reasons, protecting its own network, as well as users’.

The FCC found, though, that the “Marriott admitted that the customers it blocked did not pose a security threat” and in a settlement, the company had to pay the $600,000 civil penalty.

Following the settlement, the FCC said it has received several complaints that other commercial Wi-Fi network operators may be disrupting the legitimate operation of personal Wi-Fi hot spots.

“The Bureau is investigating such complaints and will take appropriate action against violators,” the advisory stated.

In addition, the advisory said that Federal law prohibits the operation, marketing, or sale of any type of jamming equipment, including devices that interfere with Wi-Fi, cellular or public safety communications.

Add new comment

Partner Voices
Here at Mandalay Bay, venues are inviting and innovative. As one of the most iconic names on the Las Vegas Strip, the Mandalay Bay Convention Center has recently undergone an exciting upgrade. This renowned venue now offers everything your business needs, with a refreshed convention space designed to inspire productivity and creativity, as well as an impressive selection of world-class restaurants and amenities. If you're searching for a venue that is both inviting and innovative, Mandalay Bay is the place to be. Mandalay Bay is committed to investing in a new wave of enhancements, not only in the convention space but also throughout the entire resort. With new restaurant openings and remodels, spectacular entertainment, and updated rooms, Mandalay Bay promises to deliver new and exciting experiences to its guests until 2024. To create a truly effective conference venue, Mandalay Bay has carefully considered what businesses require. The right technology, capacity, and inspiration are essential to take ideas to the next level. The refreshed Mandalay Bay Convention Center has been designed with your business in mind. Every room is equipped with newly-upgraded technology, enhancing our ability to support bandwidth demand and overall data capabilities. Additionally, the addition of 10 new digital walls provides bigger and more dynamic ways to display customized content messages. Mandalay Bay offers world-class conference space and service. The venue options range from ballrooms to ample pre-function spaces, catering to teams of any size while accommodating multiple large groups simultaneously. Our certified planners work collaboratively with you to understand your specific event requirements, anticipating your business needs and offering the best-fit solutions. In addition to providing exceptional conference facilities, Mandalay Bay is also dedicated to sustainability. We strive to give our guests an unforgettable experience while minimizing our impact on the environment. As part of our sustainable energy efforts, you'll find refillable water stations throughout the property, eliminating the need for single-use plastic bottles and reducing unnecessary plastic usage. Mandalay Bay is proud to offer an upgraded and enhanced experience for businesses seeking a venue that combines innovation, convenience, and sustainability. Whether you're hosting a conference, meeting, or other business event, Mandalay Bay's refreshed convention space, world-class service, and commitment to sustainability make it the ideal choice. Come and discover the new wave of experiences awaiting you at Mandalay Bay on the Las Vegas Strip. Wherever your organization is going, getting there starts with being here.