Greater Columbus Convention Center Becomes More Inclusive with Sensory Certification
July 19, 2019
Greater Columbus Convention Center, managed by SMG, is now Certified Sensory Inclusive — the first convention in the convention center to earn this certification.
KultureCity, which issues the certification, is a non-profit organization based in Birmingham, Alabama, that works toward creating sensory-inclusive venues. It’s meant to assist individuals with sensory challenges, such as those with autism, dementia, PTSD and similar health concerns, navigate such venues often affected by excess noise.
Sensory-sensitive guests of the GCCC can now enjoy events in the venue, thanks to this effort to make the convention center more inclusive.
“We are proud to be at the forefront of many innovative programs, and making all of our guests feel welcome, safe and accommodated is at the top of the list,” said Amy Huggins, GCCC’s director of culture and training. “We are especially proud to partner with KultureCity to receive additional training and resources to become a better host to our guests with special sensory needs.”
GCCC staff were trained by medical professionals on how to recognize guests with sensory needs and handle sensory-overload situations, then completed an online quiz to complete the certification.
As part of the effort, GCCC was equipped with sensory bags, which contain KultureCity VIP identification badges, noise-canceling headphones, fidget tools, verbal cue cards and weighted lap pads. These are available at two GCCC guest service centers. Quiet zones have been added as a further comfort.
Those hosting an event at GCCC can encourage sensory-sensitive attendees to download the KultureCity mobile app to review the venue’s available features and learn what to expect upon arrival at the convention center.
“To know that families will be able to attend events at the GCCC with their loved ones with sensory challenges is truly a heartwarming moment,” said Dr. Julian Maha, co-founder of KultureCity.
He added, “Our communities are what shape our lives, and to know that the GCCC is willing to go the extra mile to ensure that everyone, no matter their ability, is included in their community is amazing.”
To learn more about GCCC, go here.
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Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
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