Hong Kong Convention and Exhibition Centre Management Ltd. Makes Three Executive Hires
October 8, 2012
The Hong Kong Convention and Exhibition Centre’s management company, Hong Kong Convention and Exhibition Centre (Management) Ltd (“HML”), hired three new senior executives.
They were hired in positions in the Security, and Food & Beverage Departments, and the new executives have been charged to reinforce and advance the HKCEC’s contributions as a corporate citizen, and its reputation for providing world class service to customers and visitors.
“At HML, we are absolutely committed to playing our role as a responsible corporate citizen and in offering our exhibitors, visitors, contractors and staff a safe and enjoyable environment,” said Managing Director Monica Lee-Müller.
She added, ”These three appointments show just how serious we are in achieving these goals, and I am delighted we have been able to welcome such high calibre professional onto our team.”
To demonstrate its commitment to sustainability across its operations, HML has appointed long-serving staff member Katherine Tang as Sustainability Manager, a newly created full-time position overseeing the company’s initiatives in environmental protection, community services and staff wellness.
Her in-depth familiarity with the HKCEC’s operations and her personal knowledge of and passion for environmental issues have prepared her perfectly for this role, and her work is proving vital in helping HML meet important new goals as a responsible corporate citizen, according to HKCEC officials.
Among other responsibilities, Tang will be chairing a cross-department Sustainability Steering Committee designed to foster company-wide staff communication and co-operation.
Taking on the role of Emergency Preparedness Manager in HML’s Security Department is John Bicknell. He advises the management team on safety policy and is active in identifying and introducing measures to enhance safety and manage emergency situations.
He also is responsible for deploying manpower, implementing new policies and procedures and upgrading equipment and technology to ensure the organisation is well prepared to respond to emergencies and minimize their impact.
Bicknell has more than 35 years of experience in the Hong Kong Police Force, up to Deputy Regional Commander level.
His experience in safety and security issues will bring even greater reassurance to the millions of organisers, visitors, contractors and staff who use the HKCEC each year.
Additionally, Simon Lee has taken on the role of HML’s Food & Beverage Manager – Restaurants. Lee has more than 20 years’ experience in prestigious hotel and restaurant groups.
He brings to the HML proven experience will lead to further upgrades in the food and beverage service standards at the HKCEC’s seven on-site restaurants, according to HKCEC officials.
Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
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