Malaysia International Trade & Exhibition Center Partners with Ungerboeck
July 11, 2018
The Malaysia International Trade & Exhibition Center (MITEC) embarked on a move to delivering a whole new level of convenience with the recently launched Event Management and Coordination platform beyond what spreadsheets could offer.
Powered by Ungerboeck, the software for venues offers a full-featured purpose-built Customer Relationship Management (CRM), sales, event and financial system to streamline, simplify and enhance the overall client experience by creating a centralized location for all event documentation.
Mala Dorasamy, director of Marketing and Sales who is also the project manager, said the digital solution demonstrates the Venue’s ongoing commitment to client-centricity in ensuring their needs are met from initial contact, booking confirmation, event planning stage through to its completion.
“The cloud-based platform provides the dynamic flexibility to allow us to move quicker, track information better, and save our team members valuable time from having to manage large volumes of paperwork as checking for availability, booking of spaces and other tasks can now be accomplished easily from anywhere,” Dorasamy said.
Fred Lazzerini, managing director of Ungerboeck, Asia-Pacific, celebrated the launch of MITEC’s Ungerboeck for Venues platform: “We are proud to partner with
MITEC, providing the technology that will allow this world-class facility to deliver a truly exceptional experience for its clients.
“As a state-of-the-art facility, MITEC has a forward-thinking, agile team that embraces the convenience and enhanced level of engagement that Ungerboeck’s digital platforms provide.
We look forward to working with MITEC into the future to introduce even more functionality as the Venue’s needs evolve,” Lazzerini said.
Gunther Beissel, CEO said MITEC opted for Ungerboeck’s cutting-edge event and venue management software as it is a fully-loaded, end-to-end system with extreme flexibility to personalize and customize the software to the Venue’s needs including integration with payment gateway and online service order which will be upgraded at a later stage.
“We are constantly looking for ways to create new experiences and develop our innovative client value proposition to ensure the best possible service for our clients and the client-facing portions of the software is one of the ways to a seamless and paperless communication,” he added.
MITEC aims to roll out the Exhibitor Service Centre by the end of the year which will allow clients to complete applications, manage document, submit orders for Venue’s services including audio visual, stand catering, resources and make payments from the comfort of their office.
Partner Voices
Here at Mandalay Bay, venues are inviting and innovative. As one of the most iconic names on the Las Vegas Strip, the Mandalay Bay Convention Center has recently undergone an exciting upgrade. This renowned venue now offers everything your business needs, with a refreshed convention space designed to inspire productivity and creativity, as well as an impressive selection of world-class restaurants and amenities. If you're searching for a venue that is both inviting and innovative, Mandalay Bay is the place to be.
Mandalay Bay is committed to investing in a new wave of enhancements, not only in the convention space but also throughout the entire resort. With new restaurant openings and remodels, spectacular entertainment, and updated rooms, Mandalay Bay promises to deliver new and exciting experiences to its guests until 2024.
To create a truly effective conference venue, Mandalay Bay has carefully considered what businesses require. The right technology, capacity, and inspiration are essential to take ideas to the next level. The refreshed Mandalay Bay Convention Center has been designed with your business in mind. Every room is equipped with newly-upgraded technology, enhancing our ability to support bandwidth demand and overall data capabilities. Additionally, the addition of 10 new digital walls provides bigger and more dynamic ways to display customized content messages.
Mandalay Bay offers world-class conference space and service. The venue options range from ballrooms to ample pre-function spaces, catering to teams of any size while accommodating multiple large groups simultaneously. Our certified planners work collaboratively with you to understand your specific event requirements, anticipating your business needs and offering the best-fit solutions.
In addition to providing exceptional conference facilities, Mandalay Bay is also dedicated to sustainability. We strive to give our guests an unforgettable experience while minimizing our impact on the environment. As part of our sustainable energy efforts, you'll find refillable water stations throughout the property, eliminating the need for single-use plastic bottles and reducing unnecessary plastic usage.
Mandalay Bay is proud to offer an upgraded and enhanced experience for businesses seeking a venue that combines innovation, convenience, and sustainability. Whether you're hosting a conference, meeting, or other business event, Mandalay Bay's refreshed convention space, world-class service, and commitment to sustainability make it the ideal choice. Come and discover the new wave of experiences awaiting you at Mandalay Bay on the Las Vegas Strip. Wherever your organization is going, getting there starts with being here.
Add new comment