Orange County Convention Center Helps Design & Construction Week Make Impactful Donations to Support Affordable Housing

May 3, 2022

There is no doubt that when a trade show goes the extra mile to make a positive difference in its host community, the impacts can be incredibly meaningful. Case in point: the 9th annual Design & Construction Week (DCW), held at the Orange County Convention Center Feb. 8-10, which generously donated $13,300 in leftover kitchen, bathroom, living room and outdoor items to an Orlando-area nonprofit with support from the venue’s sustainability coordinator. 

As the largest in-person trade show to take place at the facility since the onset of the pandemic, the massive event consisted of two collocated trade shows: the NAHB International Builder’s Show (IBS), the world’s largest annual residential construction expo, and the Kitchen & Bath Industry Show (KBIS), North America’s largest show for the kitchen and bath industry.

Via a collaboration Katerina Chagoya, the OCCC’s sustainability coordinator, show organizers were able to connect with West Orange Habitat for Humanity to ensure that the gently used furniture, household goods and building materials displayed by DCW exhibitors were sent to the organization’s ReStore in Winter Garden, where they would be sold to help support the Habitat’s mission of creating decent and affordable housing. 

“All of the sales from our ReStore go directly towards helping to build safe, decent, affordable homes for local families in need,” said Nicole Campbell, communications manager for West Orange Habitat for Humanity. “These donations are a huge part of our operation as a non-profit and allow us to further our mission here in Central Florida.” 

For nonprofit organizations like West Orange Habitat, trade shows and conventions can be a reliable source of donations. According to OCCC officials, shows held at the convention center this year have so far provided nearly $250,000 worth of donations to the organization. But to make that kind of massive-scale giving a reality, teamwork and coordination on the part of show organizers and the venue are essential parts of the equation. 

OCCC/ DCW donation team

In her role at the OCCC, Chagoya works with each client to coordinate donations with local non-profits, schools and charitable organizations in Orange County and Central Florida. During the donation process, she assists clients by providing an ever-growing resource list of local partners, from which point the client directly handles coordination of the donations. More frequently, the event will choose to leave the donations entirely in the hands of the OCCC and Chagoya herself.

“As a publicly owned and operated government facility, the OCCC provides information on which nonprofits can receive goods, however, the client makes the ultimate decision and occasionally a priority list of which organizations should receive the donation,” Chagoya explained. “If the event has no preference, the OCCC sends the items throughout Central Florida. In this case, the West Orange Habitat for Humanity ReStore staff and volunteers, as well as OCCC staff, coordinated the storage and transport of donations.” 

To help facilitate the process for event clients interested in donating post-show, Chagoya will compile a complete inventory of items that won’t be returning with the client or the vendors in each exhibit booth. She then takes photos of the items, documents the items, quantities, dimensions and locations on the floor, and sends this information to a variety of organizations that can then claim the items on a first-come, first-serve basis. Once the organizations have claimed the items, Chagoya assists with coordinating their transportation and provides a report of weight, approximate value and which organization has received each item.  

So how can more trade shows jump on board with post-show donation efforts? It all starts with pre-show planning and coordination, Chagoya said.  

For example, think about what items will be left behind after the event, from large fixtures and furniture all the way to small items like lanyards and fake plants, then ask the convention center if they have a donation process, she suggested. Additionally, ask them to assist with providing names of local non-profits, schools and charities, keeping in mind what types of items these entities accept, if they have transportation and if someone is available to unload large items, she added.

Many convention centers, like the OCCC, now offer customized green meeting services for clients, which should include a network of charities and partners to help facilitate post-show donations. 

 

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Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact