Team San Jose Reupped to Oversee San Jose McEnery Convention Center/CVB
June 8, 2014
Two good pieces of news came out of San Jose, Calif., last week, with Team San Jose, an economic development organization that also serves as the city’s convention and visitors bureau, being reupped to continue to oversee both the CVB and San Jose McEnery Convention Center.
The San Jose City Council approved new contracts with Team San Jose to not only take care of the center, but also other city venues such as Parkside Hall, South Hall, City National Civic, Center for the Performing Arts, Montgomery Theater and California Theatre.
The decision to renew the contracts was made after team San Jose delivered strong financial results and a benchmarking study was done that indicated San Jose’s strong position in the meetings and convention industry, according to Team San Jose officials.
“As a result of the city and hotels $130M investment in the San Jose McEnery Convention Center, capital investment in the City National Civic, Center for the Performing Arts, Montgomery Theater and California Theatre, the city’s assets are thriving and clients are enjoying successful events,” said Karolyn Kirchgesler, chief executive officer of Team San Jose.
She added. “The new contracts provide stability for convention clients. Now our clients know that Team San Jose will be here to follow through on their events. We are thrilled with San Jose’s position within the meetings and convention marketplace and envision a successful future.”
Team San Jose met or exceeded each of its nine performance measures in FY 2012-2013, most notably growing revenue $12.3M over the original adopted budget and generating $5.3M in Gross Operating Profit.
Customer service continued to be strong, with a year-end result of 98 percent overall customer service rating.
Keeping customers even happier coming in to the center, Team San Jose also decided to offer the city’s “Wickedly Fast Wi-Fi” that already is offered at the airport and downtown.
“Convention center visitors, located in the heart of Silicon Valley, have come to expect access to the best technology experience possible,” Kirchgesler said.
The Wi-Fi is offered in-house and, according to team San Jose officials, clients will save up to 10 percent in technology services, compared with competitors.
The center has invested $1.5 million in its technology infrastructure in an effort to offer a “tailored, seamless, in-house approach to IT services,” Team San Jose officials said.
Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
Add new comment