Influencer-Driven B2B Event Attendance: A How-To

August 17, 2021

Connor Stewart

Connor Stewart is director of social media at mdg, the nation’s leading marketing and public relations agency specializing in audience acquisition for live and online events.

Influencers. They’re only helpful for B2C marketers, right? Not quite. While influencer marketing is an oft-used tactic for companies selling a consumer product or lifestyle, it can also be highly effective for event marketers in the B2B space. 

Fortunately, many of the industries or professions our events serve are full of qualified influencers, many of whom are easily accessible and under our own trade show’s roof. Event organizers who effectively leverage influencer marketing can expect amplified reach and trust in campaign messaging, ultimately acquiring net-new attendees. Here are four ways you can begin event marketing that optimizes the power of influencers.       

1.     Identify existing and prospective influencers.

Many events have an impressive roster of untapped influencers in their network, but they’ve gone unnoticed because the term “influencer” is commonly misunderstood. Ultimately, an influencer is someone with the ability to relate to and influence the behaviors of an audience. As such, B2B event influencers will be less flashy and more niche than the Kardashians and celebrities alike who were part of the infamous Fyre Festival influencer campaign. That’s great news for a number of reasons, a big one being that influencers for the B2B events industry very rarely require the $500K spend associated with celebrity-level influencers commonly seen in the B2C space. 

So who are you looking for? Micro-influencers, many of whom already have a tie to your event. In addition to well-followed social media content creators, look at your existing networks to identify prominent attendee loyalists, employee advocates and event speakers who can relate to and have proven credibility within the industry your event serves.

2.     Invest in the proper tools.

Leveraging your current networks of influence or identifying and fostering new influencer relationships can be time-consuming for any of the micro-influencer groups mentioned above. Invest in the tools below to keep your influencer campaigns efficient and data-oriented, or consider partnering with an agency that can leverage the following tools for you at the fraction of their costs: 

  • Community marketing: Created specifically for the events industry, community marketing tools can integrate into your registration flow, giving your loyalist attendee, event speaker and exhibitor registrants the ability to customize and promote their event attendance on your behalf to their websites, social media, email network and more.
     
  • Employee advocacy: Employee advocates drive loyalty, amplify visibility, increase lead quality, boost web traffic and encourage engagement—particularly on LinkedIn for the B2B events industry. Employee advocacy tools can amplify your organization’s campaign messages by developing easy-to-share brand content as well as empowering programs that reward internal staff acting as brand advocates and social sellers.
     
  • Influencer relationship management: While your event’s media registration archives may shine a light on previous content creator attendees who are worth exploring, influencer relationship management (IRM) platforms will help you find new content creators using unique search terms such as profile or content keywords, location, follower demographics, hashtags, brand partnerships and more. Many IRMs offer robust analytic features that can help B2B event marketers vet, manage and efficiently report on the value of content creator relationships.

3.     Maximize influencer ROI. 

Content creators will help your campaign messaging reach new audiences with their high-reach social media networks, while employee advocates, event speakers and attendee loyalists are likely to do the same on LinkedIn. But it doesn’t stop there. Events that confine their influencer marketing efforts to organic social media miss out on influencer ROI. 

Influencer-created content and testimonials should be integrated and treated as social proof amplifiers across your omnichannel attendee acquisition campaign, including your website, press releases, emails, display ads, social media ads and more. 

4.     Track and analyze performance. 

To monitor ROI on individual influencers and on the overall campaign, be sure that each individual influencer group is provided with an Urchin Tracking Module tracking link, and use an IRM platform (like Klear) to aggregate content creator engagement metrics and campaign hashtag usage. Analyze these metrics to determine which influencer partnerships you should maintain for the short-term and which high performers should be fostered for the long-term.

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Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact