Detroit’s Cobo Center Completes $2 Million Wireless Upgrade
December 13, 2016
Detroit’s Cobo Center recently completed a $2 million technology upgrade, which included an upgraded Nortel core switch that distributes the WiFi signal and along with several new Nortel edge switches located throughout the center.
“For the visitors that use our WiFi network, these upgrades will be like moving from a one lane highway to a three lane super-speedway,” said Claude Molinari, general manager of SMG/Cobo Center.
System improvements also include upgrading WiFi access points to 802.11ac Aruba APs and increasing the number of APs to 400 throughout the facility.
The network location of APs and configuration will be remapped based on events’ anticipated high use of WiFi in specific areas.
This pre-planning creates design cost-effective networks that support uninterrupted digital services, while minimizing cross-channel interference that can result from excessive and disorganized access points, according to Cobo officials.
The organic design smooths out the user’s experience and gives them “more on ramps” to the network.
These WiFi upgrades will allow 32,000 simultaneous users on the network. With device/client counts increasing every year for Cobo, the wireless continues to process ever increasing amounts of bandwidth per device/client and the upgrades will assure a fluid user experience.
Some Cobo event WiFi traffic examples include:
2016 SEIU: 6,516 unique clients, 1.8TB of data traffic
2016 NAIAS Press Week: 14,640 unique clients, 3.06TB of data traffic
2015 NAIAS Press Week: 9000 unique clients, 1.3TB of data traffic
Discovery during pre-event planning for a show in Cobo Center may reveal estimated high usage, in which case, the Technology Services department is prepared to add more APs to smooth out the user’s experience and allow for a greater number of guests and their wireless devices to access the Internet at ever-increasing speeds.
Visitor use of WiFi service always has been free throughout Cobo Center.
To create a more flexible WiFi network, the ClearPass Access Management System was installed to create an integrated platform, allow coherence of private networks and create a WiFi splash page for the facility-wide “CoboFree” WiFi network, that will require users to click through a splash page designed to highlight sponsors or include advertisers, thus generating event revenue.
“We will be launching our WiFi splash page feature at this year’s North American International Auto Show (NAIAS) to allow the show to display their branding to more than 800,000 attendees when they use the Cobo Free WiFi throughout the facility,” Molinari said.
He added, “We expect this to be a huge asset to events wishing to extend their brand and their sponsor brands to every attendee.”
Along with upgrades to the full facility fiber infrastructure, Cobo Center contracted Rocket Fiber, Detroit’s newest bandwidth provider that just recently completed its downtown Detroit fiber network with a hub on Cobo Center property, to upgrade Internet bandwidth to 10G.
Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
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