Joyce Leveston Tapped as General Manager for Boston’s BCEC and Hynes
June 7, 2018
The Massachusetts Convention Center Authority has hired Joyce Leveston as General Manager to oversee Boston’s Hynes Convention Center and Boston Convention & Exhibitions Center.
She begins her new role July 16.
“It is a privilege and an honor to be welcomed into the MCCA family. I look forward to supporting the vision and growth of such well respected professionals in the industry,” said Joyce Leveston.
She added, “It is my intention to build on Boston’s outstanding industry reputation for customer service excellence as we welcome and host visitors from around the world to the MCCA’s award winning venues.”
In her new role, she will be responsible for the MCCA’s overall business operations teams and contract partners with a major focus on leadership, management and direction to further enhance the customer’s experience at the Boston Convention & Exhibition Center, Hynes Convention Center, as well as Lawn On D.
“Boston is a premier global destination for meetings, conventions and events and we are excited to welcome Joyce to our already strong leadership team,” said David Gibbons, executive director of the MCCA.
He added, “Joyce has the talent, knowledge, expertise and experience to lead the team, take on new responsibilities and create an environment that delivers service excellence to every customer.”
She currently serves as director of Convention Services at the Walter E. Washington Convention Center in Washington, D.C., where she leads a team of fourteen and manages all aspects of convention services, event and facility operations, and coordination between the facility and its contract partners.
Leveston has managed many signature events, such as the Presidential Inaugural Balls, the Nuclear Security Summit for President Barack Obama, the Republican National Convention, the Congressional Black Caucus Foundation Annual Legislative Conference and the AIPAC Policy Conference.
Leveston brings a wealth of industry knowledge to her new role. She has prior experience in key leadership roles in several Tier 1 convention markets, including the San Diego Convention Center, the George R. Brown Convention Center in Houston, and the Miami Beach Convention Center.
At each stop, she took on additional responsibilities and earned the confidence of her peers within the organization while raising her professional profile through membership in multiple professional organizations. Leveston is a regular participant in industry task forces and has been a presenter at events both domestic and international.
The MCCA partnered with SearchWide, the meeting and events industry’s premier executive search firm, to successfully fill this key leadership position.
Partner Voices
Overview:
The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality.
In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way.
“We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.”
Amenities:
The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.
The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience
The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need.
Gold Key Members
The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events.
OCCC Events:
This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.
The Center’s top five events during their 2022-2023 fiscal year included:
AAU Jr. National Volleyball Championships 2023
200,000 Attendees
$257 Million in Economic Impact
MEGACON 2023
160,000 Attendees
$205 Million in Economic Impact
Open Championship Series 2023
69,500 Attendees
$89 Million in Economic Impact
Sunshine Classic 2023
42,000 Attendees
$54 Million in Economic Impact
Premiere Orlando 2023
42,000 Attendees
$108 Million in Economic Impact
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