How to Build a Hybrid Events Model for the Future

Submitted by lpsavas@tsnn.com on Wed, 06/10/2020 - 11:20

The COVID-19 pandemic has reshaped the events industry. We know it’s unlikely that it will just be “over” and things will “go back to normal.” While it’s disheartening to think of what we’ve lost as an industry, we have the exciting opportunity to build a new and better events model. Once in-person events return, building a hybrid meetings model could position your organization for even greater success.

Industry Associations Release Health and Safety Playbooks for Reopening B2B Events

With major cities starting to reopen and some face-to-face events preparing to get back to business, we’re all seeking guidance on how to slowly and safely resume business as usual. Three leading event industry organizations have released complementary health and safety guidelines to assist show organizers, general service contractors and venue operators in safely planning and producing exhibitions during and following a global health crisis. Take note of these resources:

What the Meetings Industry Gets Wrong About Diversity—and How to Fix It

The unjust killing of Black American George Floyd in Minneapolis on May 25 by a police officer has sparked nationwide protests over civil injustice. Amid a time when the events industry was already struggling with great change, due to forced event cancellations and reorganization of many companies during the COVID-19 pandemic, organizations are now also questioning their own approach to diversity.

CEIR Total Index: Q1 2020 Trade Show Industry Growth Drops 15 Percent

Growth of the exhibition industry plunged more than 15 percent during the first quarter of 2020 during which 72.6 percent of events originally scheduled for the second half of March were canceled, according to the Center for Exhibition Industry Research.

The remaining 27.4 percent of the events were postponed and some of those events may eventually be canceled as well.

Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact