Experts & Opinions

Jul 30, 2020
As we’ve watched events be forced to postpone, change location and/or go virtual, it got us thinking—do these changes affect an event’s brand? Not if the brand story is strong. Your brand story is a narrative you create around your event that inspires an emotional response. It goes beyond the standard value proposition of describing show features to convey how the experience helps participants be more productive, make more money and advance their careers. In telling a brand story, you draw people into a narrative they not only want to be a part of but also feel they need to be a part of.… more
Jul 28, 2020
After months of social distancing, people are craving human connection more than ever. As stay-at-home orders expire and the country reopens in some areas, people will return to life — not necessarily as they knew it, but life nonetheless. Restaurants are allowing dine-in customers in limited numbers, and stores are once again opening their doors, albeit cautiously. Another part of life that will return? Experiential marketing. Although the country has been quiet for several months, brands have not. While the world embraces its new normal, experiential marketing will do likewise. Creating… more
Jul 23, 2020
Do you know how large of a role the live events industry plays in our nation’s economy? If you’re in the events industry, you likely do — but not all Americans are aware. As Congress prepares to deliver new business relief legislation in the upcoming weeks, it’s important to note how big that impact is, as well as the critical characteristics for that legislation to be most effective — for all small businesses and especially those in the events business.  The live events industry employs roughly 2.8 million people, and when factoring in direct jobs and indirect jobs (which includes labor,… more
Jul 21, 2020
Running a news organization that is focused on trade shows and corporate events, both of which have been stopped in their tracks since mid-March when COVID-19 firmly took hold in the United States, I view our main responsibility to not only report on what is happening in our industry, but also try to highlight as much of the “positive” news as possible. Once the first wave of cancelled shows came in one right after another, and we reported on several of them for TSNN and Corporate Event News, it became clear the hits would keep on coming, so we switched our focus. More reports were released… more
Jul 16, 2020
Teaching proper trade show etiquette to your booth staff is a must if you want to grab attendees’ attention. Properly greeting, understanding expectations and keeping attendees engaged are all highly important and will impact your exhibiting results. Since COVID-19 has brought on what’s now globally known as social distancing, the rules of etiquette are already shifting. Here’s how some etiquette expectations may shift moving forward once trade shows are back up and running. Greeting Attendees It’s important for your booth staff to stand and greet attendees warmly at the front of your… more
Jul 14, 2020
The following blog is a response to a recent article that ran on Barron's. In case you were worried, trade shows are not going away, but they will forever change. And that’s an exciting thing. We at Freeman extend our congratulations to Apple and its marketing teams. Apple's Virtual Worldwide Developers Conference (WWDC) was impressive – excellent, even. After all, it was organized by a company with incredible technology and message discipline wrapped in one of the most potent brand narratives, all built around user-centered design. For WWDC, Apple leveraged all the advantages of a… more
Jul 10, 2020
In the past four months, events have radically shifted from in-person gatherings to virtual events. Speakers play an integral role and can make or break the attendee experience. Understanding the importance presenters play into this dynamic, here are some tips for helping you to create a positive virtual experience for your attendees.  1. Test, Test, Test To ensure everything runs smoothly, schedule a rehearsal with your speakers.  Here is a short checklist of items to practice: Test microphone and audio to confirm optimum sound. Test lighting (i.e., not sitting with back to a window).… more
Jul 06, 2020
While virtual events are not new to the industry, there’s no doubt that the pandemic has accelerated the switch to online-only conferences considerably. In fact, 70 percent of the respondents in this survey report moving their face-to-face event either partially or fully to an online platform.  This shift to virtual will likely go on until the virus is defeated, as new research suggests large-scale events were at the core of the spread of COVID-19, and many experts predict a second wave is still ahead. Now tasked with holding online events that deliver just as much value as in-person ones,… more
Jul 02, 2020
Events, as we know them, have changed, but the power of a live event still lies in the emotional impact of making authentic human connections. To achieve that in our new reality, your brand needs to show attendees that you hear and see them — even if your event is virtual.  Yet too many attendees end up feeling invisible because event planners are still falling short of designing truly inclusive events, according to a recent study from Meeting Professionals International. For example, there’s a general lack of event materials or translation services available in languages other than English… more
Jun 30, 2020
The sudden onset of remote work has impacted companies and organizations across the United States and around the world. It happened almost overnight. The COVID-19 pandemic led business offices to close their doors and employees to find a way to conduct their work from home. We all went from congregating in meeting spaces and around cubicles to interacting “face to face” via our computer screens. For the past few months, we’ve found ourselves catching glimpses of each other’s homes, hearing dogs barks, and listening to children yell and laugh during video conferences. While we’ve never been… more
Partner Voices
Overview: The award-winning Orange County Convention Center (OCCC) goes the extra mile to make every day extraordinary by offering customer service excellence and industry-leading partnerships. From their dedicated in-house Rigging team to their robust Exhibitor Services, The Center of Hospitality brings your imagination to life by helping you host unforgettable meetings and events. With more than 2 million square feet of exhibit space, world-class services and a dream destination, we are committed to making even the most ambitious conventions a reality. In October 2023, the Orange County Board of County Commissioners voted to approve allocating Tourist Development Tax funding for the $560 million Phase 5A completion of the OCCC. The Convention Way Grand Concourse project will include enhancements to the North-South Building, featuring an additional 60,000 square feet of meeting space, an 80,000- square-foot ballroom and new entry to the North-South Building along Convention Way. “We are thrilled to begin work on completing our North-South Building which will allow us to meet the growing needs of our clients,” said OCCC Executive Director Mark Tester. “As an economic driver for the community, this project will provide the Center with connectivity and meeting space to host more events and continue to infuse the local economy with new money and expanding business opportunities.” Amenities: The Center of Hospitality goes above and beyond by offering world-class customer service and industry-leading partnerships. From the largest convention center Wi-Fi network to custom LAN/WAN design, the Center takes pride in enhancing exhibitor and customer experience.  The OCCC is the exclusive provider of electricity (24-hour power at no additional cost), aerial rigging and lighting, water, natural gas and propane, compressed air, and cable TV services. Convenience The Center is at the epicenter of the destination, with an abundance of hotels, restaurants, and attractions within walking distance. Pedestrian bridges connect both buildings to more than 5,200 rooms and is within a 15-minute drive from the Orlando International Airport. The convenience of the location goes hand-in-hand with top notch service to help meet an event’s every need. Gold Key Members The OCCC’s Gold Key Members represent the best of the best when it comes to exceptional service and exclusive benefits for clients, exhibitors and guests. The Center’s Gold Key memberships with Universal Orlando Resort, SeaWorld Orlando and Walt Disney World greatly enhance meeting planner and attendee experiences offering world-renowned venues, immersive experiences and creative resources for their events. OCCC Events: This fiscal year, the OCCC is projected to host 168 events, 1.7 million attendees, and $2.9 billion in economic impact.  The Center’s top five events during their 2022-2023 fiscal year included:  AAU Jr. National Volleyball Championships 2023 200,000 Attendees $257 Million in Economic Impact MEGACON 2023 160,000 Attendees $205 Million in Economic Impact Open Championship Series 2023 69,500 Attendees $89 Million in Economic Impact Sunshine Classic 2023 42,000 Attendees $54 Million in Economic Impact Premiere Orlando 2023 42,000 Attendees $108 Million in Economic Impact